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​ACCESSIBILITY STATEMENT

This statement was last updated on April, 2025.

At Telehealth Carolina, we are committed to making our website and services accessible to everyone, including individuals with disabilities. We continually strive to ensure that our digital experiences are inclusive and accessible, in compliance with applicable accessibility standards.

Our Commitment

We are dedicated to ensuring our website, www.telehealth-carolina.com, is designed, developed, and maintained in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to provide an accessible and user-friendly experience for all users, regardless of ability.
 

Accessibility Features

  • Use of alternative text for images

  • Logical heading structure and consistent navigation

  • Keyboard accessibility for interactive elements

  • Compatibility with screen readers and assistive technologies

  • Clear contrast between text and background

  • Descriptive link text for easy navigation
     

Ongoing Efforts

We recognize that accessibility is an ongoing effort. Telehealth Carolina regularly reviews its digital properties and works with accessibility experts to identify areas for improvement.

We are actively:

  • Conducting audits and testing using assistive technologies

  • Training staff on accessibility best practices

  • Incorporating accessibility considerations into new web content and product development
     

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Contact:
Email: solutions@telehealthcarolina.com
Phone: (704) 954-4663
Mailing Address: 11 Buffalo Ave, Concord, NC 28025.

We aim to respond to accessibility feedback within 5 business days and to work promptly to resolve any issues.
 

Third-Party Content

While we strive to ensure the accessibility of our own website, some third-party content or features may not fully comply with accessibility standards. We encourage third parties to provide accessible content and work to partner with vendors that prioritize accessibility.
 

Future Improvements

Telehealth Carolina is committed to improving digital accessibility and usability for everyone. We will continue to monitor our website and implement changes to enhance user experience and accessibility compliance.

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